- Mon to Fri, 8 hour shifts
- Competitive hourly rate
- Long-term career opportunity
Are you someone with a background in sales or customer service looking for an exciting new career? We welcome applications from candidates who are passionate about delivering exceptional customer service.Come and discover the opportunity to join our client’s business as a Customer Service Representative based in Forrestdale, WA. An Australian leading manufacturer of steel building products delivering customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.The clientele are a mix of trades people and builders requiring a variety of superior products and solutions offered and you will play a pivotal role in ensuring that each customer receives nothing short of exceptional service.Full training program in Products and Procedures provided to all new employees.
This is a Monday to Friday full-time role, working a 38-hour week within the trading hours of 8am to 4pm.
What You Will Do?
This position offers diversity and opportunity for an enthusiastic team player who enjoys the full spectrum of a busy workplace. Alongside general sales and customer service responsibilities, your duties will include:
- Interacting with customers via phone and email managing quotes and queries,
- Following up on quotations and entering of data to complete sales orders.
- Working in tandem with the warehouse crew to assist with pick ups in busy periods and ensure smooth customer experiences.
More About You
As a highly motivated reliable individual thriving in a team environment, you’ll bring:
- the ability to work under pressure and prioritise deadlines
- experience working in a customer service environment
- a strong customer focus with the ability to resolve issues effectively and efficiently
- a willingness to grow, learn and develop yourself
- Demonstrated computer competency including MS Office and ability to learn new systems
- High level accurate data entry skills with attention to detail
- Confident in learning new products and programs
- Ability to flex between changing priorities and assist with customer solutions
What’s in it for you?
- Long term position
- Free secured parking on-site
- Ongoing training and career opportunities
- Employee benefits with discounts on health and wellbeing products and services
- Employee Assistance Program
What next?
If this sounds like the right job for you and you meet the criteria above, then click APPLY now. For further information please email Ethan Lyall at ethan@irp.net.au
IRP is an equal opportunity employer and encourages applications from women, and people from Aboriginal or Torres Strait Islander descent.
RIGHT PERSON | RIGHT JOB | RIGHT TIME
www.IRP.net.au
