iCare Candidate Care Program

Providing a fair, transparent and honest communication program throughout the application process.

Providing guidance and support to assist in communication, presentation, standards and expectations – including values and overall company culture.

Setting regular, structured on-site client (supervisor) meetings to assess and measure performance and cultural fit. 

Holding one-on-one Candidate Performance Reviews geared towards recognition, acknowledgement and identifying issues which might be impacting on performance or behaviour.

Participating in client held toolbox talks or safety meetings, to support your safety priorities and focus on improving or reinforcing candidate safety including compliance with site regulations and procedures.

Identifying targeted upskilling opportunities to assist in developing and improving your skills in line with client/site requirements.

Conducting candidate surveys which assess the level of service and support provided by IRP. These surveys are completed at regular milestones throughout their placement period and then immediately after placement.

Providing and proactively assessing Personal Protective Equipment (PPE) and as required replaced in accordance with their specific requirements and workplace conditions.

Recognising key professional and personal milestones.

These steps are taken as part of our ongoing commitment to our valued workers and clients. The Candidate Care Program is one part of our service offering which supports our vision to ‘help build great organisations with great people’.